Privacy Policy

Welcome to modelbuilderus.com (“we”, “our”, “us”, or “ModelBuilder US”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1.Information We Collect

When you visit our website, we may collect certain information about you, including:

Personal Information

We may collect personal information that you voluntarily provide, such as:

Payment information (processed securely through third-party payment providers)

Name

Email address

Shipping address

Billing address

Phone number

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website

This information helps us improve the user experience and website performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and updates
  • Prevent fraud and maintain security
  • Comply with legal obligations

With your consent, we may also send promotional emails about new products, promotions, or updates.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Analyze website traffic
  • Improve website functionality
  • Support marketing and analytics

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary to operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics services (such as Google Analytics)

These partners are only allowed to use your information to provide services to us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location (such as the United States, European Union, or other regions), you may have rights including:

  • Access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

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